After you place your order and payment is received, please allow 24-48 hours for processing and 4-7 business days for shipping, if you are in the United States. Due to the global pandemic, If your order is placed for delivery outside the United States, please allow up to 5 weeks for delivery. We are working very diligently and as safely as possible to avoid the spread of COVID-19, We appreciate your support and cooperation during these unprecedented times, and we strive to get your product to you as soon as possible.
If you are not satisfied with your product you have 30 days, after receiving the product to email us at info@dreamproductsco.com and we will review the problem to see if you are eligible for a refund.
Also kindly include pictures and a video(if necessary) when you send your email, so we can identify and fix the problem so it will not occur again.
Please check Refund Policy for further Information.
After you purchase your product you will receive an Order Confirmation email right away.
After your product has been shipping out you will receive a Shipping Confirmation email with a tracking number and you can check the status of your order by going to the "Track Your Order" page and following the steps provided on that page to see the progress of your package.
In the off chance that products becomes damaged in transit, please email us at info@dreamcurlsco.com with proof that the product has been damage and we will immediately replace your order or issue you a full refund.
